Make Healthy Culture Change Moments Count
Most business owners and leaders believe that they have infused their organization with a healthy culture. They do not necessarily focus on keeping it that way. There is much to think about and more...
View ArticleValues Are More Than A Word
There is no rule that defines what every organization’s core values need to be, no right or wrong. Values represent the principles that an organization is going to follow to help them achieve their...
View ArticleIntegrity Does Matter
Integrity starts at the top. And “do as I say, not as I do” does not cut it. Employees watch the boss and the behavior she exhibits. If she does something that is not in line with the organizational...
View ArticleImprove the Employee Experience
Companies are so busy thinking about customer experience that they very often forget that it is the employee experience that creates it. Culture and brand are two sides of the same coin. For the...
View ArticleBeware of Knee Jerk Leadership
Leaders are people too. They react to triggers, they get their buttons pushed just like everyone else. But one of the competencies that a leader is supposed to have is the ability to ignore it when...
View ArticleSet Boundaries – Not Bars
We have lived through the age of process improvement as Nirvana. We have discovered that checklists are great but they are not the whole answer. Efficiency and productivity are very important, but...
View ArticleBuild a Culture of Employees Who Work For The Love of It
Founders and leaders of companies may find it easy to work for the love of it. Their time spent creating an idea that becomes a company is full of passion and love. They have a strong sense of pride...
View ArticleDon’t Rely on Fixes – Rely on Champions
As everyone knows, the economy has not been great, especially for middle market and small business. Leaders are constantly looking for ways to fix what they perceive as broken in order to get over the...
View ArticleWhen It Comes to Culture, Who is the Tail and Who is the Dog?
Organizational culture is a hot topic- finally. Numerous books, scholarly papers and blogs and articles are being written about it regularly. Down in the trenches of businesses large and small, it is...
View ArticleToo Much Bluster – Too Little Breadth
Every company wants to put its best foot forward, be it in the public eye, or in individual sales situations. Talk is around the strengths, the unique features, all of the things that make the company...
View ArticleWhen Times Get Tough, Will Culture Make or Break the Company?
Those that join the military learn quickly about unit discipline. All of the toughness and craziness of basic training is designed to get soldiers to respond to certain situations that the drill...
View ArticleWere They Stressed When You Hired Them?
Employees that interview well and ultimately get hired show enthusiasm, confidence and engagement. They are not a bundle of stress and anxieties. Who wants to hire and deal with that? Yet a glance...
View ArticleWhat Do Employees Say Outside of Work?
Your employees seem happy. You haven’t really noticed any major discontent. But what are they saying to their family? Their friends? When was the last time you paid attention to the values you espouse...
View ArticleKeeping Employees Focused on True North
How many small team meetings have you attended where leadership has allowed the conversation to go off topic and then off agenda in a heartbeat? One thought leads to another and then another, and...
View ArticleForces that Alter Destiny
Strategy and planning are a big part of business. Defining and declaring a clear vision for a company is a big step, but not the only big step in business success. Management retreats are a common...
View ArticleMotivation One-on-One
People on a team, even a small, collaborative team, may not be motivated by the same things or in the same way. A leader can give a rousing motivational talk that she thinks she has hit out of the park...
View ArticleThe Value Of Lessons Learned
A lot can be learned from listening to sports coaches when they talk about not getting too high over a victory or too low over a loss. Everything has to be kept in perspective. In business, mistakes...
View ArticleSome Shortcuts Are Dead Ends
It is always exciting to find a shortcut, especially one that saves time and aggravation. There is a great feeling in missing three blocks of traffic by making a quick turn you never knew existed....
View ArticleHappiness – One of the Top Employee Engagement Motivators
Did you know that according 2010 Gallup Employee Engagement Survey – “Lost productivity of actively disengaged employees costs the U.S. economy $370 billion annually“? Research is showing over and...
View ArticleLife is like the Weather –It Changes
Just when I thought that I had everything planned perfectly, the day changed. The weather forecast was for snow. Well, I traveled from the North (NEPA) to DC thinking that I was leaving the weather...
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